Privacy Policy
Effective Date: March 1st, 2026
GELO Solutions LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, request a consultation, communicate with us, or engage with our services, including SMS communications.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and any information you choose to provide when contacting us or submitting a form.
Mobile Information: Phone numbers provided for SMS communications, along with related opt-in consent records.
Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and other website usage information.
Cookies and Tracking Data: Information collected through cookies and similar technologies, as described in Section 6.
2. How We Use Your Information
We may use your information to:
- Provide, manage, and improve our services
- Respond to inquiries and consultation requests
- Communicate with you regarding appointments, scheduling, customer support, and service-related updates
- Send SMS messages you have opted in to receive
- Improve our website, operations, and user experience
- Maintain records of communication and consent
- Comply with legal, regulatory, and business obligations
3. SMS Communications and Consent
By providing your mobile phone number and opting in, you consent to receive SMS messages from Gelo Solutions LLC. Messages may include, but are not limited to:
- Consultation confirmations
- Appointment scheduling and reminders
- Customer support messages
- Service-related updates
- Follow-up messages related to your request or inquiry
- Promotional or marketing messages, only where separately consented
Message Frequency: Message frequency may vary.
Message and Data Rates: Message and data rates may apply.
Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. You may reply HELP for assistance.
Consent Not Required for Purchase: Your consent to receive SMS messages is not a condition of purchasing any goods or services.
4. Sharing of Information
We do not sell or rent your personal information.
We may share limited information with trusted service providers who assist us in operating our website, managing communications, providing customer support, or performing other business functions on our behalf. We may also disclose information if required by law, regulation, legal process, or government request.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors or service providers in support of our business operations, such as customer service or communication services, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or misuse.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Analyze website traffic and usage
- Improve website functionality and user experience
- Understand how visitors interact with our website
- Maintain website performance and security
You may control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.
7. Your Rights and Choices
You may request to access, correct, update, or delete personal information we maintain about you, subject to applicable legal and business requirements.
You may also:
- Opt out of marketing communications
- Withdraw SMS consent at any time by replying STOP
- Contact us with questions about your information or this Privacy Policy
To exercise your rights or make a privacy-related request, please contact us using the information below.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy, our SMS practices, or how your information is handled, please contact us at:
Gelo Solutions LLC
Email: project@gelosolutionsllc.com
Website: https://gelosolutionsllc.com